Privacy Policy

Privacy Policy

Last updated: 31/01/2026

BODOSOM. We respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from www.bodosom.com 

1. Who We Are

BODOSOM is a London-based brand creating jewellery, underwear, and ready-to-wear.

  • Business name: BODOSOM

  • Country of operation: United Kingdom

  • Location: London, United Kingdom

  • Contact email: info@bodosom.com

If you have any questions about this policy or how we handle your data, you can contact us using the details above.

2. Personal Data We Collect

When you visit or use our Site, we may collect the following personal data:

  • Identity information: name

  • Contact information: email address, phone number

  • Order information: billing and shipping address

  • Account information: login details if you choose to create an account

  • Technical information: IP address, browser type, device information

  • Usage information: pages visited, interactions with the Site

Providing this information is necessary for us to process orders and provide our services.

3. How We Use Your Data

We use your personal data to:

  • Process and fulfil orders

  • Communicate with you about purchases or enquiries

  • Manage customer accounts (if created)

  • Send marketing emails where you have opted in

  • Improve and optimise our website and services

  • Comply with legal and regulatory obligations

We only use your data where we have a lawful basis to do so, including contract performance, consent, or legitimate interest.

4. Payments

Payments on our Site are processed securely by Stripe and PayPal.
We do not store or have access to your full credit or debit card details.

These payment providers process your data in accordance with their own privacy policies.

5. Marketing Communications

If you choose to opt in, we may send you marketing emails about collections, releases, or updates.

  • You can unsubscribe at any time using the link in our emails

  • We do not sell or rent your data to third parties

6. Analytics, Cookies & Tracking

We use cookies and similar technologies to improve your experience on our Site.

This includes:

  • Google Analytics

  • Meta / Facebook Pixel

  • Instagram and other social media tracking tools

You can manage or withdraw your consent at any time via our cookie banner or your browser settings.

For more information, please see our Cookie Policy 

7. Shipping & Data Sharing

Orders are shipped directly by us.

We share limited personal data (such as your name, address, and contact details) with Royal Mail solely for the purpose of delivering your order.

We only share the information necessary to fulfil delivery.

8. International Customers

We sell and ship both within the UK and internationally.

If you are located outside the UK, your data may be transferred and processed in countries that may have different data protection laws. Where this occurs, we take steps to ensure appropriate safeguards are in place.

9. Products Containing Human Hair

Some BODOSOM products incorporate human hair as a material.

Any personal data relating to sourcing is handled responsibly and ethically. Hair used in our products is obtained through consensual means and does not involve identifiable personal data of the donor.

10. How Long We Keep Your Data

We retain personal data only for as long as necessary to:

  • Fulfil orders

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes or enforce agreements

When data is no longer required, it is securely deleted or anonymised.

11. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability

To exercise these rights, please contact us at info@bodosom.com.

12. Data Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

info@bodosom.com